Terms of service

By accessing this website or placing an order, you agree to these Terms of Service.

We reserve the right to update, change, suspend, or discontinue any product, service, pricing, promotion, shipping method, or store content at any time without prior notice.

All product listings, quantities, availability, shipping options, and pricing are subject to change without notice.

We reserve the right to refuse, cancel, limit, or verify any order at our discretion, including but not limited to cases involving:

  • Suspected fraud

  • Pricing or listing errors

  • Inventory shortages

  • Shipping restrictions

  • High-risk transactions

  • Abuse of promotions or discount offers

If an order is canceled after payment, we will issue a refund to the original payment method as appropriate.

Daily Deal items are limited-quantity promotional offers and may be changed, paused, ended, or sold out at any time.

Free Shipping offers apply only where stated and only to the shipping methods selected by us. Additional fees may apply for address changes, special handling, remote areas, reshipping, expedited shipping, or other exceptions.

Bulk orders, mixed lots, pallet orders, and full lot purchases are handled separately and may require manual confirmation, custom invoicing, additional documentation, and separate shipping arrangements. Such orders may be final sale unless otherwise agreed in writing.

We do not guarantee that product images, colors, descriptions, or availability will always appear exactly the same on every screen, browser, device, or session.

Customers are responsible for providing accurate billing, shipping, and contact information. We are not responsible for losses, delays, failed delivery, or extra charges resulting from incorrect customer information.

We are not liable for shipping delays, carrier issues, warehouse delays, weather events, technical outages, supply interruptions, customs actions, or other events outside our reasonable control.

To the maximum extent permitted by law, our liability for any claim related to a product or order will not exceed the amount actually paid for that order.

We are not liable for indirect, incidental, special, or consequential damages, including loss of business, loss of profits, loss of opportunity, or third-party claims.

Any abuse, chargeback misuse, fraudulent activity, harassment, or harmful use of this store may result in order cancellation, refusal of service, or legal action where applicable.

These Terms of Service, along with our Shipping Policy, Refund Policy, and Privacy Policy, govern your use of this store.

For questions, contact:
[Email:support@jackonlux.com]
[WhatsApp:(+86)13725885393]